Payment / Dispatch
Payment in advance: Choosing the payment method payment in advance we will mention our bank details in the confirmation.
Credit Card: The total price will be debited immediately from your card when you confirm the reservation (if the payment is done by credit card we add a service charge of 4% on the given rates).
Documents are usually ready for dispatch to you at least two weeks before departure, but cannot be released until we have received full payment of services. Travel documents including a welcome pack containing all vouchers, tickets and additional information will wait for you in your hotel in Germany upon arrival before starting the tour. If no original tickets (Trains, museum entry, etc) are issued, we also can send exchange vouchers by e-mail.